SVC Bank Looking for Chief Manager Information Technology Infrastructure at Thane, Maharashtra, India Full Time

Grade: Chief Manager

Role: Chief Manager – I.T Infrastructure and Hardware Support

Cadre: Executive

Function: Information Technology

Location: Mumbai -Thane

Vacancies: 01

The Chief Manager for I.T Infrastructure and Hardware Support is a senior-level position responsible for overseeing and managing the IT infrastructure and hardware operations of the bank. They play a crucial role in ensuring the smooth functioning of the bank’s technological infrastructure to support its daily operations and customer services.

Responsibilities:

• IT Infrastructure Management: Oversee and manage the entire IT infrastructure, including servers, networks, data centers, and related systems to ensure their availability, reliability, and security. Maintaining Uptime of Services with Business SLA. Timely implementation of services as per committed Business Plans and Business Continuity plans.
• Hardware Support: Lead the team responsible for managing hardware components such as desktops, laptops, printers, and other peripherals, ensuring they are functioning correctly and efficiently.
• Technical Support: Provide technical expertise and support to troubleshoot and resolve hardware-related issues for bank staff and end-users.
• Project Management: Plan and execute IT infrastructure projects, such as hardware upgrades, server migrations, and network expansions. Implementation of Service Desk.
• Security Management: Implement and enforce security measures to protect the bank’s IT infrastructure from cyber threats and data breaches. Adherence to business recovery services like Backups, DR Drills, RPO, and RTO Compliances.
• Vendor Management: Collaborate with external vendors to procure hardware and manage service-level agreements (SLAs).
• Budgeting and Cost Control: Prepare and manage the IT infrastructure budget, ensuring cost-effective solutions without compromising quality and security.
• IT Policy and Compliance: Ensure that IT policies, procedures, and compliance standards are followed throughout the bank. Capacity planning and timely upgradation of technology. Participation in organization initiatives like ISO 27001 certification. Maintaining Licensing.
• Technology Upgrades: Stay up-to-date with the latest IT trends and technologies, recommending suitable upgrades and improvements to enhance the bank’s IT infrastructure.
• Team Leadership: Lead and motivate a team of IT professionals, providing guidance and mentoring to ensure efficient performance.

Qualifications and Requirements:

• Bachelors or Master’s degree in Computer Science, Information Technology, or a related field.
• 10 to 12 years of relevant work experience in IT infrastructure management, hardware support, or a related role.
• Strong technical knowledge of hardware components, networks, operating systems, and security protocols.
• Project management skills and experience in handling IT infrastructure projects.
• Leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Incident and Problem Management skills.

Interested candidates can share their resume on [email protected]

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About the Bank

Set up in 1906, SVC Bank (SVC Co-operative Bank Ltd.), formerly known as ‘The Shamrao Vithal Co-operative Bank Ltd.,’ has contributed significantly to the development of the cooperative movement in India for over a century. Today, the bank is one of the oldest and most recognized names in the country’s co-operative banking space and remains the only multi-state scheduled bank within the Nation having a presence across 11 states with 198 branches. It is also the first and only bank to develop and offer ‘Genius’​- a core-banking solution to more than 80 other co-operative banks.

While the Bank prides itself on its people skills and its large customer base, SVC Bank is best known for its honest and strong relationships that it maintains with both its customers and employees.

Learn more at: www.svcbank.com

What we are known for:

116 Year of Trust, SVC Bank is one of the most sought after employers within the banking industry, as employees are known to make their careers at the Bank with long lasting tenures, sometimes even employing generations of the same family. SVC Bank’s employee friendly environment ensures steady flow of opportunities for all the employees alongside all-round growth and positive work-life balance. SVC Bank bagged “The Best Co-Operative Bank “for the last 3 years in a row making it an exemplary example of service excellence and people’s bank. We recently received the award from Shri. Amitbhai Shah – Hon’ble Union Minister of Home Affairs and Cooperation, GOI, for 100+ years of dedicated service in the Co-operative Banking Sector at the event organized by #NAFCUB on 23rd June in Delhi, in the presence of Shri B.L. Verma – Hon’ble Minister of State for Cooperation, GOI and Shri. Jyotindra Mehta – President, NAFCUB. #National Conclave of Scheduled & Multi-state Urban Cooperative Banks & Credit Societies, as we go with our motto “Experience. Expertise. Excellence. Hum Se Hai Possible”.