Job Req ID: 34642
Location: Mumbai, IN
Function: Technology/ IOT/Cloud
About:
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies,
making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role
Charging Operations – RECC
Job Level/ Designation
M2 / AGM
Function / Department
Technology – Active Operations – Charging Operations
Location
Mumbai
Job Purpose
The purpose of the role is to support charging consolidation, operate & manage PAN India RECC platforms, Circle and MS Governance of RECC Platforms, services & end to end service availability of VIL RECC Nodes , Focus on Customer experience and reduction in revenue leakage
Key Result Areas/Accountabilities
– Responsible for end to end operations of Prepaid Charging Platform and Governance of circle operations.
– Extend expertise/support to circle operations teams in achieving operational excellence & improve performance.
– Responsible for flawless execution of new software release roll out across locations
– Responsible for RECC outage handling and co-ordination among multi- geography in event of any major service disturbance PAN India
– Responsible for SLA tracking of OEM and ensuring critical/major tickets closed as per target
Core Competencies, Knowledge, Experience
– Sound knowledge of Prepaid Voice/SMS/USSD/Data charging call flow.
– Knowledge of CAMEL & Diameter protocol. Should be able to do analysis on traces/tcpdump.
– Should have prior experience of working in Operations domain and aware about operational processes.
– Should have strong experience in People management (MS partners OEM Partners, cross functional teams, Circle teams etc.)
– Understanding in Cloud technology is plus
Must have technical / professional qualifications
– Engineering Graduate with 07 to 12yrs of overall Telecom experience having knowledge of ITIL processes, basic understanding of platform architecture, Protocols and Linux/UNIX OS.
– Any Hardware, networking or Cloud certification is plus
Years of Experience
07-12Yrs
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
Hiring Insights
Job activity
–
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s...
Apply For This JobJob Description New Payment Flows (NPF) division’s charter is to capture new sources of money movement through card and non-card...
Apply For This JobIT server administrator will design, build, and operate IT infrastructure. It is responsible for maintenance and monitoring such as server,...
Apply For This JobBuild and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop...
Apply For This JobJob details Benefits & Perks Food provided Job Type Full-time Qualifications – Master’s (Preferred) – Total work: 1 year (Preferred)...
Apply For This Job– Nazwa jednostki organizacyjnej ZUS II Oddział w Poznaniu – Nazwa komórki organizacyjnej Departament Prewencji i Rehabilitacji – Miejsce pracy...
Apply For This Job