Orbit Techsol Looking for Desktop Support Engineer at Delhi Cantonment, Delhi, India Full Time

Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards

Provides advice and guidance to colleagues regarding incidents

Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Identify, log and resolve technical problems with software applications or network systems

Identify potential changes and system improvements to present to senior team leaders for consideration and implementation

Ensure that work is carried out within agreed service levels and in accordance with department guidelines

Create, maintain, and distribute reports of progress to senior leadership

Maintain client databases with solutions and clear record of activities

Explain and document technical issues in a clear way to clients

Use call logging system to accurately record telephone request.

Good in troubleshooting.

Ability to handle outlook issues.

Proficient in outlook configuration.

Qualifications And Professional Knowledge

1-4 years of relevant experience in an IT support role.

Bachelor s Degree in Computer Engineering or similar field

You have worked with a variety of IT support systems

Hands-on experience with Windows/Linux OS environments

Experience with PC operating systems, applications,anti virus knowledge and hardware for Windows

Good Communication in English.