We help our customers enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale. Our comprehensive portfolio ranges across roaming services, eSIM, Managed Services, and Emerging Business; powered by IoT platforms.
Teal is looking for a Network Operations Center (NOC) Technician to play a crucial role in ensuring the smooth operation of Teal’s infrastructure and network systems for delivering their eSIM services. This person will be responsible for monitoring network and system performance, diagnosing and resolving technical issues, and providing timely support to maintain uninterrupted business operations. Teal NOC Technicians work in a fast-paced environment and collaborate with various teams to maintain optimal service performance and reliability.
Responsibilities
Network Monitoring:
Troubleshooting and Issue Resolution:
Incident Management:
Technical Support:
Maintenance and Upgrades:
Communication:
Documentation:
Continuous Improvement:
Requirements
***Must be able to work a flexible 24/7 rotating schedule.
Seniority Level
IC, technical
Industry
Software, IoT, Telecommunications
Employment Type
Full-time
Job Functions
Network Operations
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