As AVP – Sys Admin & Solution Architect, you will have the opportunity to design and implement solutions for Procurement, Sourcing and Contracts module of Synchrony’s Coupa system as per Synchrony’s Source to Pay organization requirements. In this role you will have the responsibility to work closely with stakeholders to understand the requirement and implement the solutions. You will also collaborate with IT teams and Coupa teams for ticketing processes and fixing any issues.
Essential Responsibilities:
· Understand Source to Pay business process and the sub processes of Procurement, Sourcing and Contracts
· Collaborate with PMO team to understand and configure Procurement, Sourcing and CLMA modules of Coupa system as per Synchrony’s Source to Pay organization requirements
· Design simplified and effective Coupa solutions for complex business requirements
· Hands on experience in configurations such as Approval Chains, Content Groups, Invoice Tolerances, Release configurations
As AVP – Sys Admin & Solution Architect, you will have the opportunity to design and implement solutions for Procurement, Sourcing and Contracts module of Synchrony’s Coupa system as per Synchrony’s Source to Pay organization requirements. In this role you will have the responsibility to work closely with stakeholders to understand the requirement and implement the solutions. You will also collaborate with IT teams and Coupa teams for ticketing processes and fixing any issues.
Essential Responsibilities:
· Understand Source to Pay business process and the sub processes of Procurement, Sourcing and Contracts
· Collaborate with PMO team to understand and configure Procurement, Sourcing and CLMA modules of Coupa system as per Synchrony’s Source to Pay organization requirements
· Design simplified and effective Coupa solutions for complex business requirements
· Hands on experience in configurations such as Approval Chains, Content Groups, Invoice Tolerances, Release configurations etc. for Coupa Sourcing, Procurement, Invoice and CLMA modules
· Develop and maintain configuration timelines and documentation
· Review release notes for Coupa releases and propose process efficiencies in the system
· Collaborate with IT teams which support Coupa integrations and be responsible to submit IT change tickets for new Coupa configuration releases
· Maintain and drive Post Production Kanban board on JIRA for Procurement, CLMA and Sourcing modules
· Lead the process to sanity check and test E2E the new configurations along with defect tracking matrix for documentation and resolution of defects
· Collaborate with Coupa support team and IT Run Support team for resolution of any product issues/defects
· Active on Coupa Community to request new enhancements and to track the progress of new features
· Responsible to coordinate with S2P Helpdesk team in resolving Coupa issues
· Assist in projects as required to support Source to Pay organization initiatives
· Lead & mentor team members on process execution and technical skills
Qualifications/Requirements:
· Graduate or Post-Graduate in any discipline with 5+ years of overall work experience in IT industry, or in lieu of a degree 7+ years of overall work experience in IT industry
· Minimum 5+ years of business knowledge in Procurement, Contracts (CLMA), Sourcing
· Good understanding of Coupa Architecture and Coupa integrations
· Experience in data analysis and problem-solving capabilities utilizing process expertise
· Flexible to work in US Shift timings
Desired Characteristics:
· Business knowledge of Procurement, Contracts, Sourcing and/or Supplier Management
· Understanding of Software Development Lifecycle and experience of working in Agile teams
· Ability to make decisions based on quantitative analysis and creative thinking
· Strong self-starter, balanced with desire to achieve team goals
· Ability to handle sensitive issues with uncompromising integrity and confidentiality
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