SRI COMFORT AIR PRODUCTS & SERVICES Looking for Service Coordinator at Tarnaka Full Time

Job details

Salary

₹13,296 – ₹24,356 a month

Benefits & Perks

Health insurance, Internet reimbursement, Cell phone reimbursement, Commuter assistance

Job Type

Full-time

Qualifications

– total work: 1 year (Preferred)

Benefits

Pulled from the full job description

Cell phone reimbursement

Commuter assistance

Health insurance

Internet reimbursement

Full Job Description

· Interface with customers and sales representatives to handle both pre-sales and post-sales service functions.

· Provide outstanding customer service to improve customer satisfaction and relationship.

· Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.

· Assist in product purchasing and order fulfilment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc.

· Handle incoming phone calls related to; return material requests, product samples, order referrals, sales promotions, etc.

· Monitor product order shipment to ensure on-time delivery to customers.

· Alert customers on shipping and flow issues in advance.

· Provide price and cost proposals in response to customer’s requests.

· Contact customers regarding contract cancellations to determine cause and possible corrective measures.

· Develop knowledge about each customer’s business model and requirements.

· Maintain competent understanding of company’s products, their functions and alternatives.

· Coordinate, analyze and improve customer service functions to meet company goals.

Job Type: Full-time

Salary: ₹13,295.82 – ₹24,355.88 per month

Benefits:

– Cell phone reimbursement

– Commuter assistance

– Health insurance

– Internet reimbursement

Schedule:

– Day shift

Supplemental pay types:

– Overtime pay

– Performance bonus

Ability to commute/relocate:

– Tarnaka, Hyderabad – 500017, Telangana: Reliably commute or planning to relocate before starting work (Required)

Experience:

– total work: 1 year (Preferred)

Hiring Insights

Application response rate: 78%

Hiring 2 candidates for this role

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