ServiceJi is a global MSP, providing cost-effective service desk, tech support, and help desk services based in India and the UK. We specialize in cloud and application support, technical and customer care support, RMM, cloud infra support across Azure/AWS/GCP, application and CMS support, and DevOps. We offer 24/7/365 coverage and a wide range of support services, ensuring customer satisfaction at all tiers.
Role Description
This is a full-time remote role for a Technical Support Specialist. The Technical Support Specialist will be responsible for providing technical support to customers and resolving technical problems, troubleshooting and debugging errors, analyzing technical issues, and ensuring customer satisfaction. The Technical Support Specialist will also provide excellent customer support and maintain excellent communication with customers via email, phone, and chat to resolve their issues promptly.
Qualifications
Job details Benefits & Perks Provident Fund, Life insurance, Health insurance, Paid time off Job Type Full-time Regular / Permanent...
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