Brainlabs Looking for System Administrator at Bengaluru, Karnataka, India Full Time

Brainlabs is a wildly successful business because we have a remarkable bunch of Brainlabbers.

We’re not cloned in a laboratory – as the name might suggest. In fact we’re a diverse group of over 800 people located across the world. The vital DNA we all have in common is a commitment to doing our best work in an environment designed to help us to do just that.

We are committed to our culture (codified in this document) and are looking for people to join Brainlabs who believe in it too. In return, we pledge to make Brainlabs a place for you to:

• Do the best work of your career
• Work with positive people in a collaborative culture
• Be part of building the global agency of the future

About The Role

Sounds good right? Ok, let’s move onto some more info about the role. First, the basics:

Job Description

We are looking for an IT System Engineer (Contract) to support our IT Infrastructure and Staff with IT related requests and incidents.

Attention to detail, Service Oriented, always learning and a right attitude is must for this role.

Be ready to go beyond boundary and extend support to Team and members.

Responsibilities

• Support essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Support End users following IT Service Management Framework
• Monitoring system performance and troubleshooting issues
• Help in improving the IT Security Posture and Participate in Internal and External Audits.
• Carry out Procurement, Documentation and Policy Implementation Tasks.
• Support Client and Client Supporting Teams on IT Related Requests and Projects.

Requirements

• Excellent English communication skills
• Proven experience as a System Administrator, Network Administrator, or similar role for 1+ years.
• Working knowledge in AWS, GCP or Azure Platform.
• Certification in any of the Technologies (Apple, Microsoft, AWS, Cisco, ITIL)
• Experience with Networks (LAN, WAN, WLAN) and Patch management
• Able to work shifts
• Knowledge in Scripting is an added advantage.
• Familiarity with various operating systems and platforms, including macOS
• Resourcefulness and problem-solving aptitude
• Working knowledge on Ticketing systems and ITSM or ITOM.

Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!