– Act as a resource and support for agents with ticketing and fares questions, including branch offices as determined
– Assist with testing new ticketing automation as needed
– Assist agents with shopping for lower airfares, particularly international
– Manually store fares that error out through the automation process, as necessary
– Be aware of all debit memos received and initiate processes to minimize them (receive the wrong commission, have airlines send a debt memo and charge fee)
– Monitor applicable queues and take action depending on reason, refunds, or voids
– Quality control all international tickets issued overnight for correct commissions, lowest fare, and applicable discounts
– Update applicable resource material (commissions)
– Process voids and refunds for on-sites
Job Type: Full-time
Salary: ₹25,700.00 – ₹46,780.00 per month
Benefits:
– Health insurance
Schedule:
– Day shift
– Rotational shift
Supplemental pay types:
– Performance bonus
– Yearly bonus
Experience:
– total work: 1 year (Preferred)
Ability to Commute:
– Patna, Bihar (Required)
Ability to Relocate:
– Patna, Bihar: Relocate before starting work (Required)
Speak with the employer
+91 9873261507
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