Job type full-time
Benefits pulled from the full job description
Health insurance paid time off
Not provided by employer
Full job description
Join a winning, fast growing team! the full-time registered nurse is responsible for providing telehealth clinical assessment, health education, and utilization management services to a variety of beneficiariesMust have a current, active, compact license in the state which reside and be in good standing with the board of registered nurses required.
Mpf federal is seeking full-time telehealth registered nurses to staff a nurse advice line call center 24×7/365 (primarily inbound)Full-time 40 hours (tbd) are available (central time)Must be able to work weekends and holidaysThis is a remote, work from home position after training has been completed, contingent upon meeting all standard quality and performance criteria and having a suitable home office that meets mpf federal`s standardsRegistered nurses provide telephone triage and health advice to callers across north america remotely, from the comfort of their own home officeIn addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etcAll calls are documented electronically, and all telephone encounters are recorded.
Responsibilities include but not limited to:
Triage all symptom-based calls and give recommendations according to the approved triage protocol
Communicate with tricare beneficiaries primarily by phone, also via text, online (web) chat, email required
Provide professional nursing assessment and intervention to patients with acute and chronic care needs
Mobilize patient and family to employ healthy coping strategies, engage in shared decision- making and utilize community resources
Identify gaps in patient services; develop and utilize alternative resources
Exercise professional nursing judgment and advanced communication skills to network with a variety of professionals, agencies, and systems
Demonstrate mandatory and clinical competencies of the position
Serve as a liaison between nursing staff and all providers to improve the clinical experience for the patient, staff, and provider
Provide health education and
Prepare individuals for primary care manager/physician visits
Qualifications:
Minimum of an associate degree from a two-year college or technical school or diploma nursing program
3 yrs clinical nursing experience and/or certifications related to mental health, obstetrics, and pediatrics telehealth preferred.
Minimum 3 years’ clinical nursing experience as a rn
Must have a compact license in the state reside
Required to be in good standing with the board of registered nurses
Licensure in other states as required by contract
Must be able to work weekends and holidays
Triage, case management, med-surge a plus
Strong verbal and written communication skills
Behavioral health a plus
Previous experience working within a military populationRns who are retired military, family members of active duty service members (adsm), working knowledge of/worked at an mtf or va center.
Experience in phone triage, phone processing, discharge planning or case management
Covid-19 vaccine and proof of full vaccination required
Reasoning ability:
Strong clinical thinking and assessment skills.
Ability to deal with and solve problems using solid nursing judgment
Technical skills:
Proficient level of experience with microsoft office applications, keyboarding skills, and strong technical aptitude
Previous experience telephone triage using electronic triage software and computerized medical protocols is considered an asset- preferably 1 or more years of experience.
Mpf federal is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disabilityWe offer a competitive compensation package including a competitive salary, medical benefits, pto, holiday pay and more.
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Posted 18 days ago
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