Job Description Skills :- Experience in retail domain.- Experience with EDI mapping (EDI to XML, EDI to flat file etc.)- Good understanding of ANSI X12 and EDIFACT standards.- Experience with XML, flat files and spreadsheets.- Experience with transfer protocols such AS2, FTP/s, SFTP and HTTP/s.- Team player with good written and verbal communication skills.- Analytical and problem-solving skills.Key Responsibilities :- Manage the CIC environment within Cleo B2B Cloud systems.- Respond to incidents and/or event-driven alerts and troubleshoot customer issues.- Investigate data related EDI issues and inform the customers with the root cause.- Bug-fixes for the EDI translation issues identified in production.- Trading partner on-boarding and creation of SFTP/AS2 setups.- Work effectively with other internal departments to ensure the highest level of support for customers.- Timely escalation of critical issues.- Exhibit a sense of ownership of customer systems and work on issues until completely resolved.(ref:hirist.com)
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