MicroWorld Software Services Looking for Front Office / Front Desk at Mumbai Full Time

Front Office Executive

Experience: Fresher
Location: MIDC, Andheri East, Mumbai

Responsibilities:

· Provide first level contact and convey resolutions to customer issues

· Properly escalate unresolved queries to the next level of support

· Track, route and redirect problems to correct resources

· Update customer data and produce activity reports

· Walk customers through problem solving process

· Follow up with customers, provide feedback and see problems through to resolution

· Utilize excellent customer service skills and exceed customers’ expectations

· Ensure proper recording, documentation and closure

· Recommended procedure modifications or improvements

· Preserve and grow your knowledge of procedures, products and services

Requirements and skills:

· Graduation is Must

· Proficiency in English and Hindi

· Strong client-facing and communication skills

· Multi-tasking skills

· Customer service orientation

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹12,000.00 – ₹15,000.00 per month

Job Types: Full-time, Permanent

Salary: ₹12,000.00 – ₹15,000.00 per month

Benefits:

– Health insurance
– Paid sick time
– Paid time off
– Provident Fund

Schedule:

– Day shift

Application Question(s):

– Will you be able to travel to MIDC, Andheri East ?
– Are you a Fresher ? If Yes, then only apply

Education:

– Bachelor’s (Required)

Speak with the employer
+91 9653441056

▶️ Front Office / Front Desk
🖊️ MicroWorld Software Services
📍 Mumbai