Roles and Responsibilities
Title: Captain
· To greet and welcome guests promptly in a warm and friendly manner.
· Assist guest while seating.
· Ensure guests are serviced within specified time.
· Speak with guests and staff using clear and professional language and assist them with the menu.
· To anticipate any unexpected guest need and react promptly and tactfully.
· Serve food coursesand beverages to guests with enthusiasm.
· Settables according to type of event and service standards.
· Record transaction/ orders in Point of Sales systems at the time of order.
· Communicatewith the kitchen regarding any menu questions, the length of wait and product availability.
· Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
· Check with guests to ensure satisfaction with each food course and beverages.
· Responsible for clearing, collecting and returning food and beverage items to proper area.
· Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
· Review order dockets ensuring accurate and timely preparations for order requirements accordingly.
· Present accurate final bill to guest and process payment.
· Perform shift closing on the Point of sales terminal and tally cash and creditcard settlements.
· Ensure that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
· Ensure that hotelbrand standards and SOP’s are consistently implemented.
· Work with fellow staff members and manager to ensure that the restaurant achieves its full potential.
· Complete the daily responsibilities that are set for each individual shift.
· Complete closing duties, including restocking items, turning off lights, etc.
· Conduct monthly inventorychecks on all operating equipment and supplies.
· Take an active role in coachingand developing junior staff.
Job Type: Full-time
Salary: ₹15,000.00 – ₹20,000.00 per month
Benefits:
– Food provided
– Health insurance
– Paid time off
– Provident Fund
Schedule:
– Evening shift
– Fixed shift
– Rotational shift
– Weekend availability
Supplemental pay types:
– Yearly bonus
Ability to commute/relocate:
– Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
– total work: 1 year (Preferred)
Speak with the employer
+91 7823014069
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