Job details
Salary
Up to ₹24,000 a month
Benefits & Perks
Provident Fund, Health insurance
Job Type
Full-time
Qualifications
– total work: 1 year (Preferred)
Benefits
Pulled from the full job description
Health insurance
Provident Fund
Full Job Description
IT/ITES Facilitator
Required qualification and experience:
– B.Sc(IT), M.Sc(IT), MCA
– Minimum 1-2 years of work experience in an international BPO Especially knowledge of training on BPO staff is mandatory
Job Description (Roles & Responsibilities):
– Knowledge in the respective domain of BPO.
– Must be proficient in MS Office, Advanced Excel , Photoshop, Zoiper and internet research.
– Effective oral and written communication skills in English.
– Creating lesson plans, evaluating student’s performance, maintaining records.
– Should have relevant experience into training of minimum 6 months
– Good communication skill.
– Strong facilitation and training skills.
– Smart, Presentable and Energetic.
– Exceptional interpersonal and communication skills.
– Training the students on customer handling and resolving customer complaints
– Impart voice and accent training to the youth
– Training the students on reporting and documentation
– Devising, writing, and producing new materials, including audio and visual resources.
– Organising and getting involved in social activities.
CTC – Rs.24,000/- Per Month
Job Type: Full-time
Salary: Up to ₹24,000.00 per month
Benefits:
– Health insurance
– Provident Fund
Schedule:
– Monday to Friday
– Weekend availability
Ability to commute/relocate:
– Kolkata,
West Bengal: Reliably commute or planning to relocate before starting work (Required)
Experience:
– total work: 1 year (Preferred)
Application Deadline: 21/11/2022
Hiring Insights
Hiring 1 candidate for this role
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