Ability to multi-task in a team environment is essential
• Ability to absorb and retain information in a fast-paced environment
• Respond to customer support requests via both the ticket and phone systems within our SLA commitments
• Required to work in APAC and EMEA shifts
• Basic knowledge of e-mail protocols (POP3, IMAP, MAPI/Exchange protocols)
• Understanding of O365 capabilities, plans, service descriptions and features • Outlook configuration
• Basic knowledge on M365 migration types
• Experience with the following troubleshooting scenarios
• Office Suite installation and Activation
• OneDrive synchronization application troubleshooting
• Outlook configuration using POP,
IMAP or Auto-discover service
• Mail flow configuration and troubleshooting
Job Type: Full-time
Salary: ₹101,728.59 – ₹853,195.90 per year
Benefits:
– Health insurance
Schedule:
– Day shift
Ability to commute/relocate:
– Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
– Bachelor’s (Preferred)
Experience:
– total work: 5 years (Preferred)
Speak with the employer
+91 7550177710
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