Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination
We are seeking a dedicated professional to assume responsibility for supporting our organization’s IT landscape. As the primary point of contact for IT infrastructure issues, you will be involved in various activities, including ticket management, first-call analysis, monitoring system performance, and ensuring adherence to defined processes. Your role encompasses providing first-level technical support and managing knowledge resources, such as Standard Operating Procedures (SOPs) and support documents.
Responsibilities
Skills
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.
By submitting your application you acknowledge that you have read Icertis’s Privacy Policy ( https://www.icertis.com/privacy-statement/ )
Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
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