Job Type: Full-time
Role: Team LeaderDepartment: Service & OperationsEmployment Type: Full Time, Permanent Location – JamshedpurPosition: Team Leader BPO Key Skills required-· Attrition control,· Shrinkage,· Call calibration,· CSAT,· Aht, · Team Handling.· Experienced in handling e-commerce process/Customer service.Qualifications:· Graduation is Mandatory.· Previous experience in BPO as a Team Leader is mandatory on paper.· Proficiency in handling both voice and chat interactions.Experience Required: Overall, 2-3 years of experience,1 year of experience as Team Leader is mandatory.Salary:25k CTCShift:24*7 rotational,
Flexible in night shift.Skill required:Candidate should have good English & Hindi communication skills (Written and verbal)Interview Rounds: HR Round->Operations Round->AI Versant Test->Client Round
▶️ Team Lead – BPO
🖊️ FiveS Digital
📍 Jharkhand
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