Servicenow developer (senior analyst) – deloitte support services india private limited
The gts gdas servicenow team provides servicenow technology support to deloitte global and member firms’.
This role is for a servicenow developerExpectation: subject matter expert for a number of servicenow implementations, including itil process implementation over servicenow.
Work you’ll do
Design, development and implementation of servicenow customization including, but not limited to: core setup, workflow administration, reporting, data imports, custom scripting, and third-party software integrations.
Perform advanced customizations including business rules, ui pages, ui macros, ui scripts, script includes, client scripts, workflows, custom tables, reports etc.
Perform workflow design, configuration, development and data loads for servicenow platform, (servicenow) applications.
Responsible for programming workflow, enhancements and integrations with servicenow platform applications.
Should have good amount of knowledge on business flow following service now applications:
Maintain pace with servicenow versioning.
Perform upgrades and customizations of servicenow platform applications based on guidance from project manager, architects, itil practice leads and customers.
Maintain and adhere to source code, configuration management, release management and software development best practices.
Develop training materials and provide end-user or it technician training on using the servicenow functionality.
Provide in-person support daily to customer and team this will include direct interaction with the executive staff and other key management.
Maintain servicenow training and knowledge thru self-learning, attending conferences and training
Responsible for proactive problem and risk management triage and fix defects found in servicenow platform, applications, and workflows.
Providing support / guidance to the development teams during the analysis, development, and testing processes.
Experience: 3 to 6 years
Work location: hyderabad
Shift timings: 11- 8 pm
Servicenow certified systems administrator is preferred.
Servicenow implementation specialist & cad is a great bonus.
High degree of technical expertise in relevant areas
Motivated team player willing to learn from others
Analytical, logical, thorough and methodical
Problem management skills
Able to work without supervision using their initiative to be creative in solution design
Excellent interpersonal manner, communication skills & customer focussed
Education/other: bachelor’s degree
How you’ll grow
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Requisition code: 112097