Deloitte Looking for ServiceNow Developer/Specialist-Senior Analyst-Hyderabad/Bengaluru at Karnataka Full Time

Position summary

Servicenow developer (senior analyst) – deloitte support services india private limited

The gts gdas servicenow team provides servicenow technology support to deloitte global and member firms’.

This role is for a servicenow developerExpectation: subject matter expert for a number of servicenow implementations, including itil process implementation over servicenow.

Work you’ll do

Design, development and implementation of servicenow customization including, but not limited to: core setup, workflow administration, reporting, data imports, custom scripting, and third-party software integrations.
Perform advanced customizations including business rules, ui pages, ui macros, ui scripts, script includes, client scripts, workflows, custom tables, reports etc.
Perform workflow design, configuration, development and data loads for servicenow platform, (servicenow) applications.
Responsible for programming workflow, enhancements and integrations with servicenow platform applications.

Responsibilities

Strategic

Should have good amount of knowledge on business flow following service now applications:

Itsm (incident/ problem/ change/ configuration) management itbm (financial management, ppm (project portfolio management), resource management) discovery – on-premise & off- premise servicenow® orchestration itom – it operations management grc – governance risk & compliance hrsm – hr service management servicenow event management integration and servicenow scripting (glide, (javascript, ajax, xml, json etcHtml and css))

Operational

Maintain pace with servicenow versioning.
Perform upgrades and customizations of servicenow platform applications based on guidance from project manager, architects, itil practice leads and customers.
Maintain and adhere to source code, configuration management, release management and software development best practices.
Develop training materials and provide end-user or it technician training on using the servicenow functionality.
Provide in-person support daily to customer and team this will include direct interaction with the executive staff and other key management.
Maintain servicenow training and knowledge thru self-learning, attending conferences and training
Responsible for proactive problem and risk management triage and fix defects found in servicenow platform, applications, and workflows.
Providing support / guidance to the development teams during the analysis, development, and testing processes.

Experience: 3 to 6 years

Work location: hyderabad

Shift timings: 11- 8 pm

Certifications

Servicenow certified systems administrator is preferred.
Servicenow implementation specialist & cad is a great bonus.

Essential competencies

High degree of technical expertise in relevant areas
Team orientation
Motivated team player willing to learn from others
Analytical, logical, thorough and methodical
Problem management skills
Able to work without supervision using their initiative to be creative in solution design
Excellent interpersonal manner, communication skills & customer focussed

Education/other: bachelor’s degree

How you’ll grow

At deloitte, we’ve invested a great deal to create a rich environment in which our professionals can growWe want all our people to develop in their own way, playing to their own strengths as they hone their leadership skillsAnd, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the wayNo two people learn in exactly the same waySo, we provide a range of resources including live classrooms, team-based learning, and elearningDu: the leadership center in india, our state-of-the-art, world-class learning center in the hyderabad offices is an extension of the deloitte university (du) in westlake, texas, and represents a tangible symbol of our commitment to our people’s growth and developmentExplore du: the leadership center in india

Benefits

At deloitte, we know that great people make a great organizationWe value our people and offer employees a broad range of benefitsLearn more about what working at deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every dayWe celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and awareWe offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy livesLearn more about life at deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that mattersThis purpose defines who we are and extends to relationships with our clients, our people and our communitiesWe believe that business has the power to inspire and transformWe focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communitiesLearn more about deloitte’s impact on the world.

Recruiting tips

Finding the right job and preparing for the recruitment process can be trickyCheck out tips from our deloitte recruiting professionals to set yourself up for successCheck out recruiting tips from deloitte recruiters.

Benefits

We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journeyOur vision is to create a leadership culture focused on the development and well-being of our peopleHere are some of our benefits and programs to support you and your family’s well-being needsLearn more about what working at deloitte can mean for you.

Our people and culture

Our people and our culture make deloitte a place where leaders thriveGet an inside look at the rich diversity of background, education, and experiences of our peopleWhat impact will you make? be inspired by the stories of our people.

Professional development

You want to make an impactAnd we want you to make itWe can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professionalLearn more about our commitment to developing our people.

Requisition code: 112097

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