Develops, implements, and supports a variety of infrastructure platform technologies
Maintain an excellent working relationship with 3rd Party vendors
Implement strategies to increase reliability and decrease the cost of technologies
Implement processes for internal operational effectiveness and continuous improvement
Ensure data confidentiality, integrity, and availability
Provide technical guidance to service partners as needed
Assist with communication of process changes, enhancements, and modifications so solutions are understood
Work closely with development and security teams to identify gaps and implement solutions to drive improvements in reliability, security, performance, and availability
Works independently; may require guidance in highly complex situations
Supports others to solve complex problems
Identifies innovative solutions through sophisticated analytical thinking
Provide level 2 Citrix support to the business
Document operational support tickets with detailed troubleshooting steps and resolutions
Requirements
Experience with VMWare vCenter Server and ESXi virtualization technology
Experience with Citrix Technologies: Workspace, WEM, UPM, PVS, MCS, Storefront, Director, Studio, Licensing, ADC, Gateway XenApp 6.5, XenApp 7.1x, and Citrix Cloud technologies.
Experience with Active Directory, GPOs, DNS, DHCP
In-depth functional knowledge of varying versions of Microsoft Linux operating systems
Experience with migrating on-premises applications to the cloud is a plus
Strong knowledge of Active Directory in a multi-domain environment
Experience with PowerShell and PowerCLI
Strong organizational, time management and communication skills
Application support experience
Strong technical background and ability to work with engineers, developers, and other key stakeholders
Education
Bachelor s degree in relevant field preferred
4+ years of previous experience in a similar role is preferred
Relevant industry certificates are preferred
Role: System Administrator / Engineer
Industry Type: Management Consulting
Department: Engineering – Hardware Networks
Employment Type: Full Time, Permanent
Role Category: IT Network
This job is provided by Shine.com
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