We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
**Telesales Executive Responsibilities**:
– Calling existing and potential customers to persuade them to purchase company – products and services.
– Accurately recording details of customers’ purchase orders.
– Processing all customer purchases accordingly.
– Generating promising leads.
– Developing and sustaining solid relationships with customers to encourage repeat business.
– Using sales scripts provided by the company to drive sales and respond to customer rejections.
– Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
– Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
**Telesales Executive Requirements**:
– Bachelor’s or associate’s degree in marketing, communications, business administration, or related field is preferred.
– Certified Sales Professional (CSP) accreditation is advantageous.
– Proven experience working as a telesales executive.
– The ability to follow scripts.
– Strong negotiation and consultative sales skills.
– Excellent organizational and problem-solving skills.
– Effective communication skills.
– Exceptional customer service skills.
**Note: – Experience in Healthcare Industry would be a deal maker.**
**Salary**: ₹15,000.00 – ₹20,000.00 per month
Schedule:
– Monday to Friday
Supplemental pay types:
– Performance bonus
Ability to commute/relocate:
– Andheri, Mumbai – 400093, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
– Bachelor’s (preferred)
**Experience**:
– total work: 1 year (preferred)
– Sales: 1 year (preferred)
**Language**:
– Bengali (required)
– English (preferred)
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