Wipro Looking for Desktop Support Engineer II Guwahati IITamil nadu II Rajasthan at Guwahati, Assam, India Full Time

Experience: Minimum 1 Year experience as Desktop Engineer.

Notice Period : 0-30 Days

Salary : Max 3.5 LPA

Job Description

Should be ready for frequent travelling in Remote Areas of mapped location branches as per Project requirement. (Mandatory for Field Support profile)

Excellent troubleshooting quality in Windows related issue like login issue, connectivity issue, LAN issue, OS malfunctioning issues, Browser and Proxy, VPN setting, slowness/freeze/BSoD/hanging/restarting and other OS related settings.

Excellent hardware knowledge to identify the Desktop, Laptop and Network Printer’s hardware issues.

Excellent knowledge in OS and Printer installation and configuration along with all kinds of print settings.

Good communication skills in English

Coordination with other team to get jobs done and flexibility to work within various geographical locations.

Good knowledge in Windows patches, compliance, IT security and policies, AV and DAT updates, SLA, Global Protect VPN, RDP etc.

At least 1 year experiences in Desktop Support and EUC.

Advance knowledge of computer hardware systems,Chipset,Memory modules and Peripherals

Ability to solve complex hardware and software issue

Excellent interpersonal skills.