Arteva Consulting Looking for Call Centre Executive at Dehradun Full Time

Position: Call Officer / Call Centre Executive
Salary: Upto 15,000 PM
Experience: 6 Months or above
Location: IT Park, Dehradun
Contact: [email protected]

Responsibilities and Duties

· Answer incoming customer phone calls and take appropriate action for each call

· Outbound feedback and other related calls

· Maintain customer satisfaction ratings based on explicit criteria set forth by the company

· Attend mandatory training sessions to stay updated on product or company policy changes

· Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input

· Input data into the company computer platform to keep each customer record updated

Qualifications and Skills

· Graduation required

· Strong computer skills

· Excellent interpersonal communication skills

· Excellent Hindi communication skills

· Must be available to work some holidays and weekends

· Strong problem-solving abilities

Job Type: Permanent

Salary: Up to ₹15,000.00 per month

Schedule:

– Day shift

▶️ Call Centre Executive
🖊️ Arteva Consulting
📍 Dehradun