– Respond to inbound tickets and queries of customers.
– Build lasting relationships with customers, and other team members based on trust and reliability.
– Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
– Thrive department productivity and quality standards.
– Establishing new, and maintaining existing, relationships with customers.
– Strive for first call resolution and take true ownership of customer needs and issues.
– Communicate and follow instructions for one call customer resolution.
– Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns
Requirements
– Good communication in Hindi & English
– Willing to do both day & night shift
Job Types: Full-time, Fresher
Salary: ₹13,000.00 – ₹15,000.00 per month
Benefits:
– Health insurance
– Provident Fund
Schedule:
– Night shift
– Rotational shift
Language:
– English (Required)
– Hindi (Required)
Speak with the employer
+91 8590558425
▶️ Tele Caller / BPO Executive (Freshers)
🖊️ Aspire Jazp Technologies
📍 Kannur
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