Zoho Looking for IT Business Analyst at Chennai, Tamil Nadu, India Full Time

Zoho Jumpstart Team Job Opportunity: IT Business Analyst

Position Overview:

As a vital member of the Zoho Jumpstart team, you will play a pivotal role in comprehending customers’ business workflows, documenting their needs, aligning optimal Zoho application(s) as solutions, and tailoring configurations to fulfill those needs.

Requirements: Only Night Shift

Demonstrated Experience: 2 years of relevant experience

Interpersonal Excellence: Strong interpersonal skills for effective collaboration

Effective Communication: Exceptional written and verbal communication skills

Meticulous Mindset: Keen attention to detail in all tasks undertaken

SaaS Familiarity: Previous exposure to SaaS products or within a SaaS environment

Educational Background: Bachelor’s degree in Engineering or Computer Science

Coding Proficiency: Solid understanding of coding principles

Flexible Work Approach: Willingness to work in rotational shifts

Thrive in Fast-paced Environments: Ability to excel in a dynamic, customer-centric setting

Responsibilities:

Requirement Gathering: Capture and comprehend business requirements thoroughly

Adaptive Insight: Evaluate and address evolving business needs effectively

Impact Analysis: Assess the consequences of changes and liaise with relevant business units and stakeholders

Tool Proficiency: Employ suitable Zoho tools to document, track, and manage requirements

Effort Estimation: Determine project implementation efforts accurately

Collaborative Configuration: Collaborate with the technical/product teams to configure setups adeptly

Seamless Transition: Facilitate smooth setup handover to customers, along with comprehensive product training