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IT & Software

WhiteSlips Job Management Consultants Looking for Information Technology Support Engineer at India Full Time

JOB DESCRIPTIONS :-

Experience : 2 to 5 Years

Roles & Responsibilities :-

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Ability to travel and work after hours when necessary.
  • Excellent interpersonal skills.
  • Good written and verbal communication skills.

Job Overview

  • Date Posted:
  • Location:
  • Job Title: WhiteSlips Job Management Consultants Looking for Information Technology Support Engineer at India
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