Experience of Managing a Team of 10+ Telesales Executives
Handling product knowledge escalations and negotiations
Managing Lead flow, Reports, Performance, Training and Testing of team members
Driving aggressive sales targets at group and individual levels.
Coordination with Technical , Projects , Logistics and field sales team.
Comfortable with using any CRM, Excel, making and analysing reports.
Should be a good trainer and problem solver.
Managing and evaluating mutiple lead sources, campaigns and assigning and managing databases.
Evaluating sales calls and getting customer feedback.
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