Helpdesk Engineer
The IT Help Desk Engineer must have demonstrable hands-on hardware, software, and O/S support for both Windows and MAC experience (including installation, configuration, and troubleshooting) with exposure to a wide variety of products, issues, and customers types. The candidate must have an excellent understanding of desktop troubleshooting (both hardware and software) and a demonstrated willingness to learn and support new technology. The candidate must possess superior technical aptitude, written and oral communications skills, and the ability to communicate effectively with people in a wide variety of situations. Additionally, they must possess strong analytical skills with demonstrated problem-solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy will be a plus.
Duties And Responsibilities
An ideal candidate with 1 to 4 years of experience in
Qualification
This job is provided by Shine.com
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