A Position Overview
Position Title
Bancassurance Officer – HDFC Bank Branch Banking
Department
HDFC Bank – Branch Banking
Level/ Band
Officer / 110
Role Summary: Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations
B Organizational Relationships
Reports To
Territory Sales Manager
Supervises
NA
C Job Dimensions
Geographic Area Covered
Branches
Internal Stakeholders
Training
Branch Operations
Distribution Operations
External
Channel Partner
D Key Result Areas
Organization Process
Key Contributions
Sales
· Drive wallet Share in the allocated bank branches with focus product mix.
· Build relationship with the Bank Sales/ operations team to achieve pre-set business targets on ANP, Productivity, Case count, Active branch, Active sales staff and various KPIs for designated branches.
· Capability of Self Lead Generation.
· Working jointly with the Branch Manager / Branch LGs on Business plans
· Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced
· Prospect and meet customers within and outside the Branch as when required
· To achieve branch RM Activation & Income targets
· Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos.
Relationship Management
· Managing the relationship between internal team and channel partner so as to
Foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner.
· Provide all possible support to the channel partner as a face of parent company.
· Effectively execute all Marketing activities as per Partner’s requirement.
· Ensuring timely issuance of policies with resolving all pending etc.
· Adhere to the customer touch-point engagement in order to service his portfolio of customers.
· To maintain the desired persistency ratio.
· Prompt post-sales service with respect to all domains.
Ensure Compliance
· Ensure compliance to internal sales process & other compliance standards
· Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team
MIS
– Adhering to the Training Road map.
– Providing timely reports to the Supervisor as per the requirement.
– Adhering to the TALIC code of conduct.
E Skills Required
Technical
– InsuranceBFSI Background
– Understanding of Prospecting and Sales
– Customer Service – Problem Solving skills
– Peer level co-ordination and influencing skills (Psychometric Test suggested)
Behavioral
Essential
Desired
Interpersonal skills
·
Communication skills
·
Creative thinking skills
·
Supervising/Leadership skills
·
Teamwork Skills
·
Influencing skills
·
Relationship Building skills
·
Decision making skills
·
Language Skills
Local language,
Hindi
English
F Incumbent Characteristics
Essential
Desired
Qualification
Graduate
Postgraduate
Experience
Min.6 months to 3 years in Sales from any Industry, preferably BFSI
Age
28 years or below
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