Synchrony Looking for Manager – Collections and Recovery Strategy BI (BK) at   Hyderabad Full Time

This role in Collection and Recovery Strategy BI is responsible for developing reporting solutions and dashboards to drive action oriented results for the department. This includes key performance indicators for cardholders and accounts, as well as metrics to support strategy development and execution. The Manager leads these projects from beginning to end and also provides mentorship and leadership in the team to junior analysts. This is an important role in the success of the department and will partner cross functionally to support the department and business. This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

Essential Functions / Responsibilities:

· Provide dashboard, business intelligence and reporting support to the department through the utilization of reporting skills and business knowledge.

· Provide support for key initiatives through the development of dashboards and reports for accounts across all delinquency stages and portfolios. Leverage findings to drive collection effectiveness and increase recoveries.

· Manage projects with guidance and direction from manager.

· Conduct ad- hoc reports and requests as needed.

· Provide mentorship and assistance to junior level analysts in the team.

Qualifications / Requirements:

· Bachelor’s degree with 1-3 years of experience in credit, risk or analytics, or in lieu of a degree 3-5 years of experience in credit, risk or analytics.

· Minimum 1+ years combined experience in Collections, Risk or Marketing Analytics or a Business Intelligence function in Information Technology

· Minimum 1+ years coding or utilizing data extraction tools: Strong SAS/SQL programming skills. (Must be able to code)

· Strong project management, communication, and relationship management skills.

· Proven decision making skills.

Desired Qualifications:

· 1+ years experience utilizing reporting tools and software for Business Intelligence(any): Business Objects, Essbase, Microstrategy, SAS BI

· 1+ years experience utilizing Tableau

· Advanced Microsoft Office skills.

· Advanced programming and visualization skills.

· Solid understanding of credit card and financial services industry.

· Master’s degree (Business or Science Related Field).

· Experience working with large amounts of data.

· 1+ years’ experience in Financial Services industry