Sulekha.com Looking for Hiring For BPO – US Process / B2B / L1 and L2 at Pune Full Time

Dear Aspirant,

Tech Mahindra is Hiring Candidates who have international BPO Experience – Voice Process for US client.

Roles and Responsibilities :

Resolving device issues using troubleshooting techniques and providing clear and concise information.

Reviewing account information and answering questions about billing or services.

Desired Candidate Profile :

Minimum 1 year of International voice experience in Customer service (Billing) [ Basic Technical & Sales ] candidates are Preferred

In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Pro-Rata

charges, Auto-Pay & Surcharges, Service charges, and taxes)

Experience resolving customer issues, billing,

and/or handling product Q&A.;

Interest in learning new technologies.

Experience promoting and/or selling products and services.

Demonstrated communication skills.

The clarity in thought process (Able to articulate his/ her thought)

Ability to handle tough situations with customers.

Strong ability to multitask and take fast decisions independently.

Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).

Customer Centric & Logical Thinking & Need to be Enough Spontaneous

Ensure Timely & Professional Responses to all Queries,

Perks and Benefits

Cab Facility both ways [ Pick up and drop within Transport Radius

Immense Growth Opportunities

Interested candidates can share their updated resumes to YK[email protected] or Whatsapp: 8148170950- Yadhu Vamsy

Job Type: Full-time

Salary: ₹375,000.00 – ₹411,000.00 per year

Benefits:

– Health insurance

– Internet reimbursement

– Leave encashment

– Paid time off

– Provident Fund

Schedule:

– US shift

Supplemental pay types:

– Overtime pay

– Performance bonus

– Quarterly bonus

– Yearly bonus

Ability to commute/relocate:

– Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

– total work: 1 year (Preferred)

Speak with the employer

+91 8148170950

Expected Start Date: 30/05/2023

▶️ Hiring For BPO – US Process / B2B / L1 and L2

🖊️ Sulekha.com

📍 Pune