Heart It Out is a mental health and well-being initiative that is committed to making mental healthcare accessible to 1.5 billion people across India. Our therapeutic services, products, and events are carefully curated to cater to the community’s mental health care needs and concerns.
We want to provide people who are in desperate need of mental health help with timely and quality assistance. When someone takes the initial step toward seeking help, it’s vital to welcome them with open arms and compassion, assuring them that they’ve made the best decision of their lives. To bring this hope to life, we’re looking for a First Responder who is capable of comforting and offering instant relief to individuals who need assistance from us.
This is open to psychology graduates passionate about making lives easier for those coping with mental health concerns.
The ideal candidate is a great communicator, presentable and most importantly an empathetic human being.
Is data-driven.
Being non-judgemental and professionalism are much appreciated.
We appreciate individuals who can take on initiative and responsibility
We welcome openness to failure – for there is no better teacher!
Be the first point of contact for people reaching out to Heart It Out for support across multiple platforms
Support the team at Heart It Out to improve and maintain timely communications.
Track all communications on phone, whats-app and google my business.
Follow up with clients for payments, tracking offline appointments and updating invoices.
Checking and follow ups for cart abandonments.
Handle refund, session rescheduling, session booking, sharing links.
Answer queries related to session, therapists available, their profile and support with booking.
Delegate work to respective departments based on outbound communications.
This is a full time role at Heart It Out and not an internship.
Please Note: This is a full time role and requires 8 hours of work per day for 5 days a week and has two shifts, morning and night shift.
This position is being offered on site (Bangalore)
We are inclusive and supportive as a community, and we welcome you to join this crusade!
Compensation would be 3.6LPA.
Competitive Compensation
Flexible Hours
Home Office Option
Generous Holiday
Feel Invested
Office Parties & Outings
Birthday Gifts
Pet Friendly Office
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