Job details
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Salary
₹12,000 – ₹15,000 a month
Job type
Full-time
Shift and schedule
Day shift
Fixed shift
Qualifications
– Diploma (Preferred)
– Total work: 1 year (Preferred)
– Customer support executive: 1 year (Preferred)
– English (Preferred)
Full Job Description
Responsibilities
– Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
– Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
– Creating and processing orders in a timely manner, processing requests for rush orders,
and reviewing pending orders and customer requests to ensure customer satisfaction.
– Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
– Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
– Scheduling customer meetings and conferences.
Qualifications
– A bachelor’s or associate’s degree in marketing, business, or a related field may be advantageous.
– Strong analytical, organizational, and time management skills.
– Excellent team working, motivational, interpersonal, communication, and customer service skills.
– The ability to multitask and quickly switch your focus.
– Computer literacy, IT skills, and typing skills.
Job Type: Full-time
Salary: ₹12,000.00 – ₹15,000.00 per month
Schedule:
– Day shift
– Fixed shift
Ability to commute/relocate:
– Kochi, Kerala:
Reliably commute or planning to relocate before starting work (Required)
Education:
– Diploma (Preferred)
Experience:
– total work: 1 year (Preferred)
– customer support executive: 1 year (Preferred)
Language:
– English (Preferred)
Speak with the employer
+91 8139802430
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Hiring 1 candidate for this role
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