Shyld AI Looking for IT Support Engineer at India Full Time

Shyld AI automates processes and optimizes workflow at hospitals and healthcare facilities to reduce cost and increase efficiency. The organization deploys its devices throughout the facility and uses Edge AI to fully automate UV-C disinfection, preventing infections from spreading throughout the premises.

Role Description

This is a full-time remote role for an IT Support Engineer at Shyld AI. The IT Support Engineer will be responsible for supporting Shyld AI’s technology infrastructure, including desktops, laptops, printers, servers, and other peripherals. They will provide technical support to end-users, diagnose and resolve issues and work closely with other IT team members to ensure systems operate efficiently.

Qualifications

• Bachelor’s degree or higher in Computer Science, Information Technology, or a related field
• Strong experience in supporting Windows-based operating systems and Mac OS X.
• Strong experience in Active Directory, DNS, DHCP, and print servers
• Good understanding of networking technologies such as TCP/IP, DNS, DHCP, and routing protocols
• Good understanding of virtualization technologies such as VMWare and Citrix
• Good understanding of security best practices such as endpoint protection, firewalls, and VPNs
• Good communication, problem-solving, and interpersonal skills
• Ability to prioritize tasks and manage time effectively
• Experience with scripting languages and automation tools is a plus