SgurrEnergy Looking for Jr. Business Analyst(Zoho) at Pune, Maharashtra, India Full Time

The principle Responsibilities essentially includes:

1 Requirements Gathering:

Collaborate with business stakeholders to elicit, document, and analyse their requirements for Zoho applications.

Participate in cross-functional meetings to gain insights into business processes.

2 Zoho Application Implementation:

Work closely with the Operations team to implement and configure Zoho applications based on business needs.

Assist in customizing Zoho CRM, Zoho Creator, and other relevant modules.

3 Data Analysis and Reporting:

Support data analysis initiatives within Zoho Analytics to extract meaningful insights.

Contribute to the creation of reports and dashboards to facilitate data-driven decision-making.

4 User Training and Support:

Participate in user training sessions to ensure effective adoption of Zoho applications.

Provide support to end-users and assist in addressing queries and issues.

5 Workflow Optimization:

Collaborate with the team to understand and document business processes and workflows.

Contribute to the optimization of existing workflows within Zoho applications.

• Quality Assurance:

Assist in conducting quality assurance checks to ensure data accuracy and system integrity.

Work on identifying and resolving issues within the Zoho environment.

• Collaboration with Cross-functional Teams:

Collaborate with IT and development teams to align Zoho applications with technical requirements.

Foster effective communication between business stakeholders and technical teams.

• Continuous Learning:

Proactively engage in learning Zoho best practices and staying updated on new features.

Seek opportunities for professional development and growth within the Zoho ecosystem.

Requirements

• Bachelors degree in Information Technology, Computer Science or a related field.
• Basic understanding of Zoho applications or a willingness to learn.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Eagerness to learn and apply theoretical knowledge in a practical work environment.

Benefits

• Mentorship from experienced business analysts and Zoho specialists.
• Exposure to various Zoho applications and modules.
• Contribution to process improvements and efficiency within a collaborative work environment.
• Opportunities for professional development and career growth.