Sandvik Looking for IT Infrastructure Lead at Pune, Maharashtra, India Full Time

At Sandvik Mining and Rock Solutions, we deliver pioneering products and solutions to our global customers within the mining and construction segment. We are now recruiting for a proactive and customer-focused IT Infrastructure Lead. This is an individual contributor role to be based in Dapodi, Pune office.

JOB PURPOSE

Plan, Install, Configure and Maintain Networks, Datacenter facility, Servers and other infrastructure components.

Scope is across all the legal entities and site supported by Sandvik IT organization in India

Main Responsibilities

• Complies with safety policies and applicable government, customer or industry regulations or requirements
• Maintain Data communication networks

Includes:

Network:

• LAN, WAN, Wireless LAN, VLAN setup
• Capacity Management to support changing business needs.
• Availability Management to ensure maximum uptime for the services.
• Work with service providers (Telecom, WAN management etc.) on service reviews, SLA,
• improvement plans
• Handle Network monitoring and reporting to dashboards
• Maintain Call logging and escalation procedures.
• Maintain Data communication networks

Includes:

• Network:
• LAN, WAN, Wireless LAN, VLAN setup
• Capacity Management to support changing business needs.
• Availability Management to ensure maximum uptime for the services.
• Work with service providers (Telecom, WAN management etc.) on service reviews, SLA,
• improvement plans
• Handle Network monitoring and reporting to dashboards
• Maintain Call logging and escalation procedures.
• Manage maintenance contracts for network components.
• Troubleshoot network issue and ensure quick resolution.
• SPOC representing Sandvik country India and responsible for timely and accurate Billing of WAN
• services and coordinating for processing of them with Respective legal entity / sites.
• Security and compliance management:
• Ensure Standard Configuration on network devices, Maintain CMDB and knowledge base.
• Maintain configuration backups of network devices.
• Troubleshoot security incidents related to Network, cyber security , virus etc.
• Datacenter:
• Activities related to managing Datacenter environment, servers, storage and
• other equipment hosted in the Datacenter. Handling requirements for server platforms.

Includes:

• Maintain Datacenter facility to ensure sufficient Power and cooling for the hosted environment.
• Capacity and Availability management for hosting space and hosted equipment
• Maintain the Datacenter facility through scheduled maintenance, upkeep, capacity adjustments.
• Secure physical access to the facility.
• Handle demand for new server platforms, capacity upgrades, application hosting,
• DNS registrations, IP addressing, change management de-commissioning etc.
• Work with service providers on service reviews and improvement plans, change management.

Your Profile

We value your customer centric, can-do attitude in combination with previous experience from the field

To thrive in this role, we see that you have:

• B.Tech/ MSc Computers / BCA/ BCS/ MCA/MCS Degree in computers with 5-6 years of experience in any Multinational company in the same field
• ITIL Service Management – Foundation , CCNA , MCSE
• Knowledge & experience in Network Infrastructure Design, planning
• Knowledge of Windows and Linux server administration
• Experience in Network Deployment, monitoring and troubleshooting tools.
• Familiar with the latest & upcoming LAN and WAN technologies, SIEM (security Information & event management tools) tools like Splunk, Rapid 7 , ZTNA , SD WAN etc.
• Good Understanding of cyber security , tools and NIST framework
• Experience in Datacenter facility management
• Passion for Customer Service and innovation

What’s in it for you?

We’re proud to offer you a feedback-friendly arena, where people support each other, learn together and celebrate differences. You get a lot of freedom to shape your own work and it’s truly developing – both for your own career path and for the balance between work and family life. Simply put: a great place to work!

Our Sandvik culture

Sandvik is a high-tech and global engineering group, rapidly developing into new, digital offerings. We believe in a collaborative and inclusive culture, where innovations are part of everyday life. And for us, it’s clear that our diversities form a solid foundation for achieving great results. Learn more about us by visiting or website, LinkedIn or Facebook.

Location: Dapodi, Pune

Reporting to: Manager IT -Technical Services