Resideo Looking for IT Operations specialist at Bengaluru, Karnataka, India Full Time

JOB DUTIES:

The IT Operations Specialist is a key player in the support of the IT infrastructure across all sites in Resideo. This role will initially support level 1 troubleshooting of AD and Network incidents. Over time, this position will take a wider importance by evolving to a level 2 support function and additional technologies will be added to the support portfolio (telephony, security, …).

This role will be key to providing detailed insight into network and IAM issues, incident resolution, bandwidth utilization and network/app response time.

Work may also require involvement in some project related activities.

YOU MUST HAVE:

• Bachelor’s degree in computer science, Engineering, or related field.
• Cisco CCNA or CCNP and Microsoft professional certification and experience.
• Analytical thinking.
• Ability to learn new technologies quickly.
• Fluent in English (written and verbal).
• Team player willing to share knowledge.
• At least 3 years’ experience in level 1 IT support
• Good understanding of Network troubleshooting

WE VALUE:

• Knowledge of Meraki, Palo Alto Firewalls, Palo Alto cloudgenix, Infoblox
• Wireless networking expertise

WHAT’S IN IT FOR YOU:

• End to end ownership of global operations in a multinational company (32 countries).
• Ability to grow your technical expertise to many new areas in the Network and Cyber Security spaces through coaching and trainings.
• Technology and leadership mentoring to ensure you are setup for success / growth in the company.
• Benefits – Resideo provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, retirement plans, vacation & holidays.

About Us

Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com .

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the “EEO is the Law” poster , “EEO is the Law” Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.