RAC Infra Rental Looking for Sales Coordination – Mumbai at Maharashtra , Thane Full Time

Designation :

Senior/ coordinator – sales & marketing

Reporting to :

Team lead – sales & marketing

NoOf direct reportees :

None at present

Function supervised by :

Regional manager – sales & marketing

Key responsibilities :

Get self-acquainted with the rac’s objectives, products, services and our business model.
Provide necessary support to the field sales team by acting as a point of contact for them, the clients and rest of the internal depts.
Contribute to the achievement of sales targets & improve their productivity, by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships.
Handle urgent calls, emails, and messages when sales representatives are unavailable, answer customer queries, inform them of unforeseen delays or problems, arrange delivery dates, and schedule marketing events.
Prepare quotation and other documents, reports, etc., from time to time.
Handle the processing of all orders with accuracy and timelines.
Maintain dsr of the field sales representatives, consolidate and share it with the management team, from time to time.
Explain products / services and prices, and answer questions from customers, if and when needed.
Input orders and ensure they are processed according to customer requirements accurately and delivered on time.
Collaborate with other departments, if and when needed, to ensure sales, marketing, queries, and deliveries are handled efficiently.
Act as a representative of the company and represent our interests at all times.
Follow telephone and email etiquettes diligently.
Assist in the preparation and organizing of promotional material or events.
Obtain, update & maintain customer information such as name, address, and payment method, on a daily basis.
Any other work, as assigned by the management team, from time to time, including but not limited to the following:

Requesting client/s for tds certificate/ gst details.

Follow-up with clients for outstanding payment.

Follow-up for order extension

Qualification :

Any graduate

Technical expertise :

Basic computer knowledge, epbax system, it hardware knowledge

Experience :

2-5+ years

Location of posting :

Mumbai
Ahmedabad
Bangalore
Chennai
Gurgaon
Hyderabad
Noida
Pune
Kochin
Kolkata

It skills :

Ms office applications

Competencies :

Strong interpersonal and communication skills – both verbal and written
Coordination skills
Customer service orientation
Confident approach
Possesses patience & determination
Good listening skills

Key skills :

Fast learner
Self-motivated with a results-driven approach
Good attention to detail
Computer literate and experience in database navigation
Knowledge of the it industry an advantage
Team player
Ability to engage a customer while in telephonic conversation

Key words :

Sales coordination, sales support

Target industries :

It industry providing solution sales & service.

Compensation :

1.50 lpa to 3.50 lpa

Hiring insights

Job activity

Posted 30+ days ago