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IT & Software
Qween Network Looking for Guest Service Associate ( Goa ) at Salcete Full Time
Experience: 1 to 3 Years
Salary: upto 2.40 LPA
Location: GOA
Key Responsibilities
– Greeting guests on arrival.
– Undertaking front desk service duties.
– Must have Opera software knowledge
– Administering check-in and check-outs.
– Assigning rooms and issuing keys.
– Delivering mail and messages.
– Processing guest payments and managing bills.
– Coordinating with porters, concierge, kitchen staff and housekeeping.
– Acting as a central source of information for guests during their stay.
– Processing food and beverage requests.
– Resolving problems and dealing with conflict or tension with disappointed guests.
– Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.
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