Qcells North America Looking for IT Help Desk/Technician at Goa, India Full Time

The IT technician staff will provide IT devices for IT services to employees and operate and manage the OA Devices.

Responsibilities

• Supporting and trouble shooting for end user requests
• Operation and setting and trouble shooting on PC, Video conferencing, Printer and other IT devices.
• IT Asset (PC, SW) management and writing periodic reporting.
• Management and operation of the licenses for employees (MS Office, etc.).
• Establishing and supporting improvement measures for problems from IT devices.
• Support trouble shooting for smart factory solution, network and server
• Monitoring IT infrastructure for server, network and security systems.
• Maintenance of IT related facilities such as server room, MDF and IDF.
• On-site and On-call support for office and factory
• Establishing, supporting, trouble shooting on End-point security systems.

Required Qualifications

• 5+ years of prior Experience in the IT support
• Strong knowledge and Experience in Computer and Network, Hardware technology
• Compiles with the required deadlines and has high reliability
• Excellent written and verbal communication skills
• Shift work available

Preferred Qualifications

• Experience with various OS such as Windows/Linux and IT Experience about user support

Hanwha Q CELLS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.