Prodcon Tech Services Pvt Ltd Looking for Chat Bot Developer at Bengaluru/ Bangalore, Pune Full Time

Job Description

Senior Chatbot Deployment Specialist

We are hiring Chatbot Developer for one of the growing US Based MNC – Service based Organization.
 

Type: Permanent and Full Time

Notice Period: Any, But Immediate to 30 Days serving will be given 1st preference.

Base job Location: Pune/Bangalore (Work from office from day one)
 

Job Summary:
We are seeking a highly skilled and experienced Senior Chatbot Deployment Specialist to join our team. As a Senior Chatbot Deployment Specialist, you will be responsible for designing, developing, and deploying Ada chatbots within our organization. Your expertise in Ada chatbot deployment will play a crucial role in enhancing our customer support and engagement capabilities.
 

Responsibilities:
– Design, develop, and deploy Ada chatbots to automate customer self-service support and engagement processes.
– Collaborate with cross-functional teams to gather requirements and understand business needs.
– Customize and configure the Ada chatbot platform to align with organizational goals and objectives.
– Integrate chatbots with existing systems, applications, and databases for seamless data flow and information retrieval.
– Test chatbot performance, troubleshoot issues, and optimize its functionality and user experience.
– Monitor and analyze chatbot performance metrics and usage patterns to identify areas for improvement.
– Provide training and support to internal business users on how to effectively interact with chatbots.
– Stay updated with industry trends and advancements in chatbot technologies, recommending and implementing enhancements as appropriate.

Qualifications:
– Bachelor’s degree in Computer Science, Information Technology, or a related field. A master’s degree is a plus.
– Proven experience as a Chatbot Deployment Specialist, with a focus on deploying Ada chatbots.
– Strong understanding of natural language processing (NLP) and machine learning algorithms.
– Proficiency in Ada chatbot development platforms and frameworks.
– Solid knowledge of chatbot deployment methodologies, best practices, and industry standards.
– Experience with integrating chatbots with third-party APIs, systems, and databases.
– Familiarity with cloud platforms and services, such as AWS, Azure, or Google Cloud.
– Strong analytical and problem-solving skills, with the ability to debug and resolve technical issues.
– Excellent communication and collaboration skills to work effectively with cross-functional teams.
– Proven ability to manage multiple projects and prioritize tasks in a fast-paced environment.
– Strong attention to detail and a commitment to delivering high-quality results.

Preferred Skills:
– Previous experience deploying chatbots in customer support or service-oriented industry.
– Knowledge of other chatbot development platforms, such as Zendesk, Dialogflow, IBM Watson, or Microsoft Bot Framework.
– Familiarity with agile development methodologies.

• Previous experience with building Large Language Models (LLM) and working with Personal Identity Information (PII) data is preferred.

You may revert with your contact details and updated resume (if you have it handy) 

Any references would be greatly appreciated !!
 

Cheers & warm regards,

Dipesh Patil

Talent Acquisition Specialist