PartnerOne Looking for IT Systems Engineer at Bengaluru, Karnataka, India Full Time

Tasks & Responsibilities

Infrastructure Management:

• Manage and maintain the organization’s IT infrastructure, including servers, network devices, storage systems, and virtualization platforms
• Ensure the availability, reliability, and performance of infrastructure components through proactive monitoring and maintenance

System Administration:

• Administer and support Windows, Linux, or other operating systems, including installation, configuration, and troubleshooting
• Manage user accounts, permissions, and access controls to ensure security and compliance with policies

Network Management:

• Configure and maintain network devices, including switches, routers, firewalls, and VPNs
• Troubleshoot network connectivity issues and optimize network performance

Endpoint Management:

• Deploy and manage endpoint devices, such as desktops, laptops, tablets, and mobile devices
• Implement and maintain endpoint security solutions, including antivirus, encryption, and endpoint management tools

IT Support and Helpdesk:

• Provide technical support and assistance to end-users, resolving IT-related issues and inquiries in a timely manner
• Document support activities, solutions, and resolutions in the IT ticketing system

Backup and Disaster Recovery:

• Implement and manage backup and disaster recovery solutions to protect critical data and ensure business continuity
• Conduct regular backup tests and recovery drills to validate the effectiveness of the recovery process

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
• 3 years of experience in IT engineering, system administration, or related roles
• Proficiency in managing and troubleshooting Windows and Linux operating systems
• Strong knowledge of networking concepts and protocols, including TCP/IP, DNS, DHCP, VLANs, and VPNs
• Experience with virtualization technologies such particularly Microsoft Hyper-V and VMware vSphere
• Familiarity with cloud computing platforms, such as Azure, Racskpace, AWS and GCP
• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex IT issues
• Effective communication skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders
• Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Systems Engineer (MCSE), CCNA, ITIL, IBM, MCDST, BICSI are a plus
• Scripting experience with languages such as; powershell, Bash, Python etc
• Experience with IAC (infrastructure as code) methodologies utilizing tools such as Terraform, Ansible, Docker etc
• Experience working in a complex environment with a mixture of technology stacks, project and service desk work
• Excellent written and verbal communication skills in English