Norona Tech Looking for Sales Coordinator at Thrissur Full Time

1. Customer Service

– Greet customers with warm smile always. –

– Listen to customers issue and receive the device in for service. –

– Ensure accurate record of customer data in the CRM. –

– Update the customer about the status of the service and price promptly without delay as per company standards. –

– Collect payment after service delivery. –

– Give receipt, visiting card to customers and branch contact. –

– Follow up service call and customer feedback via google reviews.

2. Upsell & Cross-sell

– Upsell compatible services to all walk-in customers. SSD upgradation, anti virus, internal dust cleaning, extended warranty, etc. as per company directions.

– Cross-sell used laptops to walk-in customer and offer buy back of laptops.

3. Reports to Head Office

– Daily report, CRM, Daybook, branch tracker, etc to be maintained and updated as per HO requirements. Manage cash and accounts in Branch.

4. Manage Cash

– Keep accurate records of payments received.

– Deposit excess cash in the bank.

– Pay out local expenses as per directions from HO and create vouchers.

Job Type: Full-time

Salary: ₹10,898.28 – ₹22,828.52 per month

Benefits:

– Cell phone reimbursement

– Paid time off

Day range:

– Monday to Friday

Shift:

– Day shift

– Fixed shift

Supplemental pay types:

– Bonus pay

– Performance bonus

Travel requirement:

– No travel

Ability to commute/relocate:

– Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

– Bachelor’s (Preferred)

Experience:

– Sales (Preferred)

– Customer service (Preferred)

Speak with the employer

+91 9567836777

Application Deadline: 21/05/2023

Expected Start Date: 22/05/2023