The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs.
The position requires excellent communication skills, attention to detail and problem-solving capabilities.
This position also regularly exercises discretion and judgment to determine priorities, appropriate action plans and is accountable from end to end to insure the on premises network is up and running correctly.
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