Position Name:IT Support
Experience Required: 4 – 6 years
Notice period: Immediate to 30 Days only
Work Location: Chennai/Bangalore
Role Description & Responsibilities
As an IT specialist you will get to work with the top leading technologies in the market!
You’ll provide support to all company employees with IT related services, including HW and SW, collaboration tools,
network, and virtualization!
∙Provide technical support to all IT hardware and software related services
∙Users, access and permissions administration (Active Directory, Office 365 and Okta)
∙Support Windows OS and MacOS X operating systems
∙Manage Onboarding and Offboarding processes
∙Manage and maintain the IT assets inventory
Requirements
∙2 years experience as HelpDesk / IT Support
∙Strong technical troubleshooting skills
∙Experience in managing & troubleshooting Windows OS and MacOS
∙Familiarity with Hardware components (Desktops, Laptops)
∙2-year experience in managing Microsoft System Center Configuration Manager (Intune) – Must
∙Strong technical troubleshooting and problem solving skills – Must
∙Practical Experience in Microsoft technologies and Office 365 services– Must
∙2- year experience with Active directory, Group policy – Must
∙Expert in client OS (Windows 10, Mac), administration and management – Must
∙Practical experience with MAC OSX and JAMF – Advantage
∙Service orientation and strong customer facing/ verbal communication skills
∙Self-learning capabilities
∙High-level English – verbal and written.
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