Job Title: Business Analyst with Salesforce Location: Bangalore, India Experience: 2 to 4 years Notice Period: Immediate Joiners Must Have: Business Analyst, Salesforce Job Description: We are looking for a talented and detail-oriented Business Analyst with Salesforce expertise to join our dynamic team in Bangalore. The ideal candidate will have 2 to 4 years of experience working with Salesforce and possess strong analytical skills to support our business objectives. As a Business Analyst, you will bridge the gap between our business needs and technology solutions, ensuring the effective implementation and utilization of Salesforce to drive our business forward. Key Responsibilities: Requirements Gathering and Analysis:
Engage with stakeholders to collect, understand, and document business requirements and translate them into functional specifications. Conduct thorough analysis of business processes and identify areas for improvement. Salesforce Solution Design: Collaborate with the development team to design Salesforce solutions that meet business needs. Develop detailed user stories, workflows, and data models to support the technical implementation. Implementation and Project Management: Support the implementation of Salesforce projects, ensuring alignment with business goals and timelines. Assist in planning project tasks, timelines, and resource allocation. User Training and Support: Create training materials and conduct training sessions for end-users to ensure effective use of Salesforce. Provide ongoing support and resolve any issues that arise during and after implementation. Testing and Quality Assurance: Develop and execute test plans to validate that solutions meet business requirements and are defect-free. Facilitate user acceptance testing (UAT)
and gather feedback for continuous improvement. Data Management and Reporting: Ensure data accuracy and integrity within the Salesforce platform. Create and manage Salesforce reports and dashboards to support business decision-making. Continuous Improvement: Stay updated with the latest Salesforce features and best practices. Proactively identify opportunities for system and process enhancements. Qualifications: Bachelor’s degree in Business Administration, Information Technology, or a related field. 2 to 4 years of experience as a Business Analyst with expertise in Salesforce. In-depth knowledge of Salesforce, including configuration, customization, and integration. Proficiency in creating Salesforce reports and dashboards. Strong analytical, problem-solving,
and communication skills. Ability to work effectively in a team environment. Salesforce certification (e.g., Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Platform App Builder) is a plus. Preferred Skills: Experience with Agile methodologies. Understanding of other CRM platforms and tools. Familiarity with data migration and data cleansing processes. Knowledge of business processes in sales, marketing, and customer service. Why Join Us: Work with a leading technology company in Bangalore. Collaborative and innovative work environment. Opportunities for professional development and career growth. Competitive salary and comprehensive benefits package. If you are a proactive Business Analyst with a passion for Salesforce and a track record of delivering impactful solutions,
we would love to hear from you. Apply now to be part of our team and contribute to our success. How to Apply: Please submit your resume and a cover letter detailing your relevant experience and qualifications to [email protected] with the subject line “Business Analyst (Salesforce) Application – Bangalore”.
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