Job Description
Our Story: Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world’s largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, and passionate, and have the ability to make a direct impact on the future of the company.
The Opportunity: As a Product Support Executive, you will provide front-line triage and problem solving directly to customers. As a key member of our team, your responsibilities will be focused on answering customer questions related to product installation, configuration, and usage via email and phone. In addition, you will assist customers in troubleshooting issues related to their unique implementation.
A Day in the Life:
About you:
What sets us apart?
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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