KMK Consulting Inc. Looking for IT Support Specialist at India Full Time

IT Support Specialist (PHP-Python-jQuery-Linux-MySql):

We are looking for a highly capable IT support specialist to provide technical assistance to cross team. In this role, your duties will include Troubleshoot, debugging, and identifying root cause of any issue, cross team support, managing production, and UAT deployment. Also provide KMK Tools training and Log bugs and enhancement requests in JIRA tools.

To ensure success as an IT support specialist, you should have good knowledge of Excel Data Formats, SQL, PHP, Python, jQuery, MongoDB, and Linux basic commands.

IT Support Specialist Responsibilities:

• The preferred candidate must have work experience in PHP, Python, and jQuery.
• Work with cross team to support and fix production and UAT issues or queries.
• Troubleshoot, debug, and identify root cause analysis of issues.
• Provide technical assistance to cross team members.
• Log bugs and enhancement requests in JIRA tool.
• Provide cross-team support.
• Resolve technical issues in a timely manner using available resources.
• Maintaining databases and ensuring system security.
• Keep proper documentation of deployments and releases.

IT Support Specialist Requirements:

• Knowledge of multiple languages (e.g. Python, PHP, jQuery, Linux)
• Familiarity with databases (e.g., MySQL, MongoDB), web servers (e.g., Apache)
• Good knowledge of JSON object and Excel
• Good understanding of code versioning tools, such as Git and deployment procedures
• Excellent communication and teamwork skills
• Great attention to detail and analytical mind
• Strong troubleshooting and critical thinking skills
• Willing to work in US Eastern timing which is 6PM to 3AM OR 7PM to 4AM IST based on daylight saving in the USA.

Good to have skills:

• Having experience with AWS services like EC2, S3 instances etc. 
• Experience with CI/CD tools
• Understanding of Docker

Who is KMK?

KMK is a global data analytics and commercial operations consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.

Our data analytics and software platforms support data science, commercial operations, real world evidence, and cloud information management. We help to optimize business strategy and operations by delivering cutting edge analytics from the broadest set of data sources, combined with deep technical and domain expertise. We enable commercial excellence delivering analytical guidance to the field through SalesOps™, our cloud-based sales planning and operations platform. We are leaders in managing data using the latest cloud information management and big data technologies. We have over 170 employees worldwide, are growing rapidly, and are proud to count some of the top 10 global Life Sciences companies as our customers. We serve clients with a high-touch on-site and onshore presence, leveraged by a global delivery platform.

Powered by JazzHR

iFoGw6GJg9