Kalyan Business Solutions. Looking for Outbound Telesales at Sahibzada Ajit Singh Nagar Full Time

Job Description:

As an Outbound Call Center Agent for our international process, your primary responsibility will be to initiate outbound calls to potential customers or clients in various global markets. Your goal is to promote our products, services, or campaigns and establish meaningful connections with prospects. This role requires excellent communication skills, a persuasive demeanor, and the ability to adapt to different markets and customer needs.

Key Responsibilities:

1. Conduct outbound calls to prospective customers in international markets.

2. Introduce and explain our products, services, or campaigns to potential clients.

3. Build and maintain a positive rapport with prospects to establish trust and interest.

4.

Identify and qualify leads based on specific criteria.

5. Gather and record relevant information about leads and their preferences.

6. Answer questions, address concerns, and provide accurate information to potential customers.

7. Schedule appointments, demos, or follow-up calls as necessary.

8. Meet or exceed daily, weekly, and monthly sales targets or conversion goals.

9. Maintain a detailed understanding of the products or services offered.

10. Update and manage customer databases with accurate information.

11. Collaborate with team members and supervisors to improve sales techniques and strategies.

12. Adhere to company guidelines, scripts, and compliance regulations.

13. Continuously improve product knowledge and industry trends.

Requirements:

1. High school diploma or equivalent; some college education may be preferred.

2. Proven experience in outbound telemarketing or sales is a plus.

3. Excellent verbal communication and active listening skills.

4. Strong persuasive and negotiation abilities.

5. Ability to adapt to different cultures and communication styles.

6. Customer-oriented with a positive attitude.

7. Strong organizational skills and attention to detail.

8. Proficient in using call center software and CRM systems.

9. Ability to work independently and as part of a team.

10. Willingness to work flexible hours, including evenings and weekends, to accommodate international time zones.

11. Understanding of data privacy and compliance regulations (e.g., GDPR).

This job description serves as a general overview and may be subject to modification based on specific company requirements.

Outbound Call Center Agents play a crucial role in expanding the company’s international presence and customer base through effective communication and sales techniques.

Job Types: Permanent, Full-time

Salary: ₹20,000.00 – ₹35,000.00 per month

Schedule:

– Monday to Friday
– Night shift
– US shift

Ability to commute/relocate:

– Sahibzada Ajit Singh Nagar, Punjab: Reliably commute or planning to relocate before starting work (Required)

Education:

– Higher Secondary(12th Pass) (Preferred)

Experience:

– total work: 1 year (Preferred)
– Sales: 1 year (Preferred)

Language:

– Hindi (Preferred)
– English (Preferred)

Speak with the employer
+91 9717859101

▶️ Outbound Telesales
🖊️ Kalyan Business Solutions.
📍 Sahibzada Ajit Singh Nagar