JD – Technical Help Desk Engineer

Location – Remote – Work From Home

Freshers can also apply

Serve as the first contact with engineers who need technical assistance via the phone or email
Perform troubleshooting using different diagnostic techniques
Troubleshoot, diagnose, and resolve technical hardware and/or software issues
Provide quick resolution and excellent customer service
Redirect unresolved issues to the next level of support personnel
Provide needed information on IT products or services
Keep record of problems and their resolution

Log In

Sign Up