Jade Global Looking for Lead Systems Engineer – Saas Application at Pune Full Time

About The Role

Jade is looking for a Lead Systems Engineer to join our team to help us manage SaaS applications that power collaboration and crucial operations throughout the organization.

The ideal candidate will be a forward-thinking, structured problem solver who is passionate about optimizing configurations to maximize employee experience. You will manage and monitor multiple SaaS applications and play an active role in designing the portfolio of applications available for use within our client environment.

More About You

As a Lead SaaS Applications Systems Engineer, you will apply your technical experience in reviewing the existing applications configurations to uncover opportunities and problems, test and measure solutions,

and surface insights to drive transformative changes.

What You Will Do —-

Bring 5+ years of hands-on SaaS applications administration experience and 2+ years exp in leading the team

Have experience with renewal processes, ideally in a SaaS environment

Demonstrate excellent analytical, problem-solving, and operational skills to evolve the application strategy based on research, data, and industry trends

Drive technical and operational excellence, pushing innovation with security, reliability, and quality

Have a willingness to self-train on new technologies

Be organized, driven, diligent and creative

Work with geographically remote teams and business partners

What You Will Need

Lead a team of system engineers, supporting SaaS applications

Manage system configurations for multiple SaaS applications. Some tools you may be using and supporting: Asana, Box, Coda, Slack, Zoom, diagramming software (e.g. Lucidchart), creative software (Adobe, Figma, etc.), Smartsheet.

Influence the experience of applications used by thousands of client employees as they do critical work

Identify ways to cut SaaS spend from redundant applications and inactive users to increase efficiencies

Serve as a point of contact and subject-matter expert on applications configurations and integrations, licensing details, current usage statistics

Be aware of user bases and their most common use cases and needs within the application to help drive and execute decisions on what applications team should invest in, maintain as-is, replace, or retire

Partner with Security team to identify the risks associated with business applications and add the controls necessary to mitigate the risks

Identify automation and optimization opportunities across the application lifecycle management

Collaborate with Operations team to troubleshoot escalated issues

Develop and document standards for the administration of the applications

Inspire and mentor your more junior colleagues, sharing processes, skills, and experience with others to help up-skill the entire team

We’ll Be Super Excited If You Have

ServiceNow experience

– Jira and Confluence experience

▶️ Lead Systems Engineer – Saas Application
🖊️ Jade Global
📍 Pune